We collect two types of information:

Personal Information: This is information that you provide directly when using our services. It may include your name, email address, phone number, shipping and billing information, and other details provided during registration, sign-up, or when purchasing products.

Non-Personal Information: This is information that is collected automatically through your interaction with our website, such as your IP address, browser type, device information, and website usage data. We use this information to improve the quality of our website and services.

2. How we use your information

We use the collected information for the following purposes:

• For service delivery: To process orders, provide customer support, and send important updates regarding our services and products.
• To improve user experience: Your non-personal information helps us understand how users interact with our website and services. It helps us simplify navigation, enhance website functionality, and personalize each user's experience.
• Marketing and communication: We may use your contact information to send promotional offers, newsletters, or product recommendations. If you have subscribed to our mailing list, you may receive emails about our services or special offers. You can opt-out of this service at any time.
• Compliance with legal obligations: We may use your information to comply with applicable laws, regulations, and legal processes. This may include sharing information to prevent fraud or to protect our legal rights.

Data Security

We take the security of your personal information very seriously. We use industry-standard security measures including data encryption and secure payment gateways to protect your information from unauthorized access, alteration, or disclosure. Please note that no transmission of information over the internet or electronic storage is 100% secure. Therefore, while we strive to ensure the protection of your information, we cannot guarantee absolute security.

Sharing Information with Third Parties

We will not sell or rent your personal information to third parties. However, we may share your information in the following cases:

• With service providers: We may share your information with third-party vendors to operate our website, fulfill orders, or conduct marketing and promotions. These vendors are contractually bound to protect your information and use it only for the purpose of providing our services.
• With legal authorities: If required by law, such as subpoenas, court orders, or government investigations, we may disclose your information.

Cookies Policy

Our website uses cookies to improve user experience and display advertisements.

• Google AdSense: Google, as a third-party vendor, uses cookies to serve ads on our site. Google's use of the 'DoubleClick Cookie' enables it and its partners to serve ads to users based on their visits to our site.
• Opt-out: Users can opt-out of the use of this cookie for interest-based advertising by visiting Google Ad Settings.
• General Cookies: You can manage your cookie preferences by changing your browser settings. However, disabling cookies may cause some parts of the website not to function as expected.

Your Privacy Rights

You have the following rights:

• Access and Correction: You may request to view the personal information we hold about you and request updates or corrections if any information is incorrect or incomplete.
• Data Deletion: You have the right to request the deletion of your personal information, subject to our legal obligations.
• Opt-out of marketing communications: You can opt-out of receiving marketing emails by clicking the 'unsubscribe' link in our emails or by contacting us directly.

Privacy Policy Update

We may update this privacy policy periodically to reflect changes in our practices or legal obligations. If there are any significant changes, we will post them on our website with a new date (01/05/2025). We recommend that you review this policy regularly to stay updated on how we are protecting your information.

Contact Us

If you have any questions or concerns about our privacy policy or how we handle your personal information, please contact us:
Email: info@rajshahiit.com.bd

To learn more or to speak with us directly, click the button below: