Privacy Policy

At Rajshahi IT, we are committed to maintaining the privacy and protection of your personal information. This Privacy Policy outlines the types of information we collect, how we use it, how we protect it, and how you can exercise your rights over your personal data when you interact with our website. By using our website, you consent to the collection and use of your personal data as described in this policy.

1. Information We Collect

We collect two types of information:

• Personal Information: This is data that you provide directly to us when you use our services. It may include your name, email address, phone number, shipping and billing information, and any other details you provide during registration, sign-up, or when purchasing products.
• Non-Personal Information: This is data that is collected automatically through your interaction with our website, such as your IP address, browser type, device information, and data about your interactions on the website. We use this data to improve our website and the services we offer.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Our Services: We use your personal data to process orders, provide customer support, and send you important updates related to our services and products.
• To Improve User Experience: Your non-personal information helps us analyze how users interact with our website and services. This helps us improve navigation, enhance site functionality, and personalize the experience for each user.
• Marketing and Communication: We may use your contact details to send promotional offers, newsletters, or product recommendations. If you have subscribed to our mailing list, you may receive emails regarding our services or special offers. You can opt-out at any time.
• Compliance with Legal Obligations: We may use your data to comply with applicable laws, regulations, and legal processes. This may include sharing information to prevent fraud or protect our legal rights.

3. Data Security

We take the security of your personal information seriously. We implement industry-standard security measures, including data encryption and secure payment gateways, to protect your data from unauthorized access, alteration, or disclosure. However, please note that no method of internet transmission or electronic storage is 100% secure, and while we strive to protect your information, we cannot guarantee its absolute security.

4. Sharing Your Information

We will not sell or rent your personal information to third parties. However, we may share your information in the following instances:

• With Service Providers: We may share your data with third-party vendors who assist us in operating our website, fulfilling orders, or conducting marketing and promotions. These vendors are contractually obligated to protect your information and use it solely for the purposes of providing their services.
• With Legal Authorities: We may disclose your information if required to do so by law, such as in response to a subpoena, court order, or a government investigation.

5. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance your user experience. Cookies are small files that are stored on your device and allow us to remember your preferences and activities. You can manage your cookie preferences by adjusting your browser settings. If you disable cookies, some parts of the website may not function as expected.

6. Your Rights

You have the right to:

• Access and Correct Your Information: You can request to access the personal information we hold about you and request updates or corrections if any information is inaccurate or incomplete.
• Delete Your Data: You have the right to request the deletion of your personal data, subject to any legal obligations we may have to retain it.
• Opt-Out of Marketing Communications: You may opt-out of receiving marketing emails by following the unsubscribe link provided in our communications or by contacting us directly.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. We will notify you of significant changes by posting the updated policy on our website with a new 05/01/2025. We encourage you to review this policy regularly to stay informed about how we are protecting your data.

8. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal data, please contact us at: info@rajshahiit.com.bd.